Returns & Exchanges Policy
- 14 days after product has been received;
- Product is defective or is not that was ordered.
CAN'T be returned:
- Products customized with name, words or design footbed;
- Items that are damaged, dirty, altered or not in the original boxes or bags will not be accepted for return.
- Refund or changes will be executed once we receive the products back;
- After we send the refund confirmation to the customer, the refund can take between 7 to 14 business days to reflect on your account statement;
- The refund will be ONLY for the cost of the product and NOT for shipping cost.